BLACKFOX Labs Service

Website Care Plans

Ongoing updates, backups, and small fixes, so your site never falls behind.

A website is not a one-time project — it needs upkeep. Our care plans handle the ongoing work: updates, backups, uptime and security monitoring, and a set number of small content or design fixes each month, so you are never stuck waiting on a developer for a five-minute change. This is for any business with a live site, whether we built it or not — the risk of skipped updates and unmonitored security is the same either way. A typical plan includes regular backups and software updates, uptime and security monitoring running continuously in the background, a capped number of monthly content or design edit requests, and priority turnaround if something actually breaks. There's no long-term contract — you can cancel anytime if it stops making sense for your business.

  • Regular updates, backups, and uptime/security monitoring
  • A capped number of small content or design edits included each month
  • Priority turnaround if something breaks
  • No long-term contract — cancel anytime
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A website monitoring dashboard showing uptime and security status

How it works

1

Onboarding

we review your site and set up monitoring, backups, and update schedules from day one.

2

Ongoing monitoring

uptime, security, and update checks run continuously in the background.

3

Monthly requests

send us small content or design fixes as they come up; we handle them within your plan's allotment.

4

Priority response

if something breaks, care-plan clients get priority turnaround over new project inquiries.

Frequently asked questions

What exactly is included in a care plan?

Core coverage is regular backups, software/dependency updates, and uptime and security monitoring. Plans also include a capped number of small content or design edit requests per month (think text changes, swapping an image, a small layout tweak) — not full redesign work.

Does the care plan include content updates or small design changes?

Yes, up to a set number of requests per month depending on your plan — this covers quick edits like updating text, prices, or images. Larger changes (new pages, redesign work) are scoped and quoted separately.

Is SEO included in the care plan?

No — care plans cover technical upkeep (security, backups, performance), not ongoing SEO strategy. If you want ongoing search visibility work, including for AI search tools like ChatGPT and Perplexity, see our AI SEO Services offering, which can run alongside a care plan.

Do I need a care plan if my site is new?

Yes, arguably more than an older site — new sites still need security patches and backups from day one, and the cost of a hacked or broken site almost always exceeds the cost of the plan that would have prevented it.

How much does a website care plan cost?

Pricing depends on how much monthly request volume and monitoring your site needs. Request a quote and we'll recommend a plan sized to your site, not a one-size-fits-all package.

What happens if I go over my monthly request limit?

Extra requests beyond your plan's monthly allotment are quoted individually rather than automatically billed — we'll always tell you the cost before doing the work, not surprise you on an invoice.

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Let's talk about your website care plans.

Tell us about your project — we'll get back to you with a straight answer, not a sales pitch.